Our team comprises of a highly-qualified and skilled workforce who deliver everything from project management to support sessions and property maintenance. Through first-hand experience, we are aware of how the non-payment of benefits is liable to affect the health and well-being of individuals we are aiding, and so our staff have an extensive knowledge of the benefits system so that we can best provide support, advice and guidance to our service-users in order to aid their rehabilitation.
Marilyn, Project Director
The founder of Informal Learning and having over twenty years experience in working with young people and vulnerable adults, Marilyn's knowledge and expertise have been essential in establishing where our organisation lies today. Our numerous training courses are a result of her passion for education, and as a qualified P.T.L.L.S teacher she is responsible for delivering our level two and three youth work programmes.
Since gaining her BA in Informal and Community Education, Marilyn has supported countless community initiatives across the district, and currently holds the position of Chair of The Saviour Trust, an award winning homeless project based in Pontefract, West Yorkshire. In the past, she has also managed a highly successful youth project in Halifax, and has also been a lead member of YARN (the RANK youth-work network), providing organisational support to numerous projects throughout the UK.
In addition to all this, as our Director, Marilyn develops new business and project initiatives, which include partnership development, the acquisition of new funding streams, and project management.
Andy, Homelessness Director
Having previously worked for an award winning homeless project before coming to Informal Learning, Andy's knowledge and expertise of the issues surrounding those that are homeless is unparalleled. As our homelessness Director, Andy not only manages our support workers and our Homeless Support Service, but with several years experience from the commercial sector in public relations he liaises on both operational and strategic levels with our partners and other similar initiatives.
Jayne, Support Worker
Jayne volunteered with Informal Learning full time for over two years before her unparalleled dedication led us to employ her. As our senior support worker, she is an invaluable member of our team with an excellent understanding of mental health issues and a comprehensive list of qualifications which include Level 3 Diploma in Information, Advice and Guidance (IAG) and Informal Education; as well as having undergone training courses in alcohol awareness, the management of anger and conflict, violence and aggression, mental health and first aid. In the past Jayne has delivered group work for our organisation, running initiatives such as our cook-and-eat sessions designed to encourage healthy eating, and now has aspirations to become a councillor.
Sue, Support Worker
Sue initially volunteered with Informal Learning before being taken on as a part-time support worker. Having previously been a manager in housing benefits, she has an extensive knowledge and understanding of the welfare benefits system and social housing. With a CMS certificate in management studies and having undertaken numerous courses involving IAG, counselling and conflict management, as well as mediation and disciplinary procedures, she is a vital addition to our team. Sue is also a qualified Health Walk Instructor, and conducts local Walks for all service-users.
Joe, Operational Maintenance
Having gained experience in voluntary sector work whilst studying for his BA in history, Joe volunteered with Informal Learning for six months before becoming a member of our staff team. Joe now runs the operational management team, overseeing the day-to-day maintenance of all Informal Learning properties and conducting weekly house visits to identify any potential maintenance issues with them. Since Informal Learning is also looking to expand, Joe's role extends to identifying potential future properties.