SUSAN, SUPPORT WORKER
Susan has over 30 years experience of social care and training with disadvantaged children, families
and vulnerable adults in various residential and community settings. Susan's skillsets include an
emphasis on multi agency working alongside housing, mental health, substance misuse, education
and the criminal justice system.
Susan Joined Informal learning in 2018 her role includes risk and needs assessments, ensuring
accurate and appropriate records and reports are maintained along with other administrative
tasks. Susan provides operational support for key workers and works collaboratively with service
users, Informal Learning colleagues and professionals from other organisations. She helps provide
advice on housing and support to service users and promotes a positive approach to health and
SUSAN'S MAIN MOTIVATION IS ONE OF HELPING TO SUPPORT SOCIETIES MOST VULNERABLE
INDIVIDUALS, TO HELP MEET THEIR BASIC NEEDS SO THEY FEEL SAFE AND TO HELP GIVE
THEM AN OPPORTUNITY TO MAKE POSITIVE CHANGES IN THEIR LIVES.